What does the Re-Sync Data button do?
The primary use of the re-sync button is to sync up any changes that have been made by you in your accounts packages so that AutoEntry has the correct accounts and data to post invoices through to.
If any accounts or tax codes are missing from the drop-down menus in AutoEntry, we recommend you try re-syncing first to pull through the new data.
EXAMPLE: If you have added new nominal accounts or changed tax/vat rates or tracking codes/cost centers etc, you need to re-sync the data so that AutoEntry has the full current list of accounts available to post to.
Where is the Resync Data button?
You can find the Re-Sync Data button on the Integrate, Company Contacts, and Manage Lists pages.
📌TIP: If you don't integrate with Quickbooks, you can also find it near the top right of the page in the Inbox for Purchases and Sales.
Log in at autoentry.com.
Click on the relevant company.
On the left-hand sidebar, click Integrate.
📎NOTE: Re-Syncing the data between AutoEntry and your accounts package can take around 5 minutes.
Additional Information
Re-Syncing data with QuickBooks Online is not required as the integration with QuickBooks will pull through new data automatically. It can take a few minutes for updated data to appear in AutoEntry so you can force the update using the re-sync button under the integrations tab
If you click the Re-Sync button when trying to publish an invoice, this cancels the publishing action. You will need to wait for the invoices to successfully publish before re-syncing
A data re-sync can sometimes take up to 30 minutes to complete depending on your internet connection and system performance
The Re-Sync button is for re-syncing the data that AutoEntry pulls from your accounts package (supplier/vendor list, nominal accounts, tax codes etc). The re-sync button does not push any invoices or data through to your accounts package