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Manually reject an invoice
Manually reject an invoice

How to reject invoices manually and move them to the Rejected folder.

Oliver Cook avatar
Written by Oliver Cook
Updated over a week ago

Even though AutoEntry automatically rejects invoices that it can't process, you can manually reject a document too.

  1. Click the tickbox to the left of an invoice to select it.

  2. Click on the Actions button.

  3. On the dropdown menu click Reject.

  4. In the next pop-up window, you're shown a drop-down menu for the Reject Reason. You must provide a reason for rejecting the file.

    For example,"Uploaded in error" etc.

    📎NOTE: If you select the Other option, a second field appears where you can enter a reason not already listed in the original dropdown list.

  5. Click Reject and the invoice is sent to the Rejected folder.

📌TIP: If you need to permanently delete an invoice from your Purchases/Sales folder, simply click on the Rejected tab, and click the bin icon to delete the item. AutoEntry can't retrieve this upload for you after deletion.

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