If you've uploaded an expense in error, or if the approver rejected it, the submitter can delete it from the Expenses folder. You can only proceed if you’re the submitter and if there is no status showing against the expense.
The expense has no status
If the expenses is not in a report, it won't have any status, and the submitter can delete the expense:
Go to the Expense Reports folder, open the Expenses tab.
In the Expenses tab, select the expense you want to delete.
Click Actions at the top, then on the drop-down click Delete.
The expense is in a report
If the expense is in a report, whatever its status, a warning message will appear:
Warning! Cannot delete expenses that are in reports
If the report's status is Open, the submitter can remove the expense from the report to be able to delete it.
If the report's status is Submitted, the submitter can still reopen it from the Reports tab and remove it from the report. Then he can delete it from the Expenses tab.
If the report's status is Pending, the approver needs to reject it first from the Review tab so that the submitter can reopen it. The submitter can then remove the expense from the report and delete it from the Expenses tab.
If the report's status is Rejected, the submitter needs to reopen the report, then remove the expense from the report. Then he can delete the expense from the Expenses tab.
📎NOTE: If the submitter no longer has access to the account, it's not possible to delete the rejected expenses.
Similarly, if the approver no longer has access, its not possible to unblock a pending or submitted expenses back to the Submitter. In both cases, you need to contact support.