There are several options you can do depending on why the file was rejected.

Click on the blue DOC ID number on the left to view the file.

The date column shows the date/time the file was uploaded.

Invoice number (where applicable) of the invoice.

Reason column gives a basic reason on why the document was rejected.

If the file was rejected in error, click on 'Move to Inbox'. The invoice will now be in the inbox but all the fields will be blank. Simply enter supplier, date, net/vat/total and it can be published as normal.

The grey page logo allows you to download a copy of the document as a pdf.

The Trash can will delete the document from AutoEntry completely. If deleted, the file cannot be recovered by us.

Did this answer your question?