When you create a company in AutoEntry, four unique email addresses will be automatically generated for the purpose of uploading files via email. This article will go through the steps required to change those email addresses if needs be.

Applies To

Any user with upload permissions for:

  • Purchase/Sales invoices

  • Supplier Statements

  • Expenses


To change your folders' mailbox address, please do the following:

  1. Navigate to your Company Settings.

  2. Scroll down to Mailbox Settings.

  3. Here you can easily edit the email address by clicking on the entry box, adjusting the address in any way you wish and then clicking Save Changes.

The only restrictions here are that each email address for each different folder is unique and that the address is not already in use by another user on AutoEntry. If so, when you try to save the changes they will not save. Simply edit the address again to make it unique. 

Additional Information

  • Please note that once you change the mailbox address you will not be able to revert back to a previous mailbox address.

  • If you are unable to view your Company Settings, it would be due to your permissions not being set accordingly. To resolve this, you would need to contact the billing account holder of the company to either grant you access to Company Settings, or edit the mailbox address(es) themselves.

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