Summary

Unrecognized Guid format.

Guid should contain....

Either of these errors can occur for two reasons:

  • Invoices were processed and supplier account were allocated before integrating the company with Xero

  • Invoices were processed and supplier account were allocated while connected to a different accounts package, then switching the company's integration to Xero

Resolution

To clear either of these errors, you will need to do the following:

  1. Unpublish the affected invoices

  2. Clear the supplier/customer, category, and VAT code dropdown menus

  3. Re-select the codes

  4. Publish the invoices again

Please note: The error message will not clear until the invoices have successfully published through to Xero.

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