Contact support
Open AutoEntry or the Help Centre.
Select the chat icon in the bottom-right corner.
Select Send us a message.
📎NOTE: Support advisors are available Monday to Friday, 08:00 to 23:30 (GMT).
Chat with Sage AI Assistant
Sage AI Assistant uses AutoEntry Help Centre content to answer your questions. Describe your issue clearly and include as much detail as possible.
📌TIP: If Sage AI Assistant can't resolve your issue, you can request a support advisor.
Continue or view previous conversations
Continue a recent conversation
To continue a recent conversation:
Open the chat widget.
Select the Home tab.
Select Recent Message.
View previous conversations
To view previous conversations:
Open the chat widget.
Select Messages.
Depending on how recently you contacted us, you can continue the conversation. If not, start a new chat.
Download a conversation
To save a copy of a conversation:
Open the conversation.
Select the three dots.
Select Download transcript.
Sales enquiries
To explore AutoEntry plans or speak to a sales specialist:
View our pricing plans
Book a product demonstration
Postal address
Ocrex Ltd t/a AutoEntry
1 Central Park
Leopardstown
Dublin
D18 NH10
Ireland