It is necessary to verify the configuration of control accounts in Génération Expert to allow contacts to be created from AutoEntry to GE.
📎 NOTE: If no control account is configured for a supplier, the following message will appear when creating a contact: "No control account with prefix 401 has been defined."
Follow the steps below in Génération Expert to enable control accounts:
Log in to your GE account.
Open Comptes Généraux (General Accounts) from the chart of accounts.
In the relevant supplier or customer account, select the Ct. checkbox.
Right-click and select Définir compte collectif (Set control account).
Define a range, for example, 401AAA to 401ZZZ.
The account is then configured as a control account, allowing you to create contacts from invoices in AutoEntry.
📎 NOTE: If you experience any difficulties within the GE product, please contact Génération Expert Support. AutoEntry Support is unable to provide guidance on this product.