Summary

Error occurred while checking for duplicate invoice. Error :The access token has not been authorized, or has been revoked by the user

This error is typically caused by a setting being changed within Xero before or while your invoices are trying to publish.

Resolution

To resolve this issue, you will need to disconnect from and re-integrate with Xero, then re-publish your invoices. You can do this by following these steps:

  1. Go to the company home page

  2. Click the 'Integrate' button on the left hand side of the page

  3. Click on disconnect

4. Reconnect to Xero and republish any affected invoices

Please note: After clicking publish again, the error will remain on the invoice until it has successfully transferred to Xero.

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