Error: 'The access token has not been authorized, or has been revoked by the user'

Symptom

You are seeing the below error message after trying to publish an invoice.

Error occurred while checking for duplicate invoice. Error :The access token has not been authorized, or has been revoked by the user.

Applies To

• Xero integrated companies.

Cause

This error is typically caused by a setting being changed within Xero before or while your invoices are trying to publish.

Resolution

To resolve this, please do the following:

1. Disconnect and reconnect your company's integration wtih Xero.

2. Allow 10-15 minutes for your data to sync back through to AutoEntry.

3. Republish any affected invoices.

Please note: After clicking publish again, the error will remain on the invoice until it has successfully transferred to Xero.