Objective

This article will show you 3 ways you can cancel a file's processing if you have mistakenly uploaded it to AutoEntry.

Procedure

If you need to cancel an upload, please follow one of these options:

  • Send our Support team a message via the webchat (blue bubble icon on the bottom right corner of the screen). We can request for processing to be cancelled on your behalf!

  • If the invoice is already processed and in your inbox, you can reject it by selecting the tickbox on the left > Actions > Reject.

  • If you have uploaded a file to the wrong company or folder - please see this guide.

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