Question

Can I change the email address that my AutoEntry credit payment invoices are sent to?

Applies To

  • Any AutoEntry user that has made a purchase of credits on their account.


Answer

If you would like to change the email address that your AutoEntry invoices are sent to, the billing user can do so by clicking on their name on the top right corner of the screen after logging in, and selecting Account Settings.

Once on the Subscription and Billing screen, scroll down to the Account Details section and click Change Account Details. On the pop-up that will appear, beside Billing Notification, click Change, enter the new email address, and then click Done.

Additional Information

  • For data protection reasons, our staff cannot add/change the email address the invoice gets sent to.

  • For a full overview of your Payment History details and how to access them, please click here.

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