If your uploads are still as showing as 'processing' on your mobile app, when these uploads are showing as having been fully processed on the desktop site, no need to worry! If these are showing as processed on the desktop site, this will be correct.

For this to be reflected on your mobile app, please log out and back in.

If these uploads are still showing as processing after doing this, you may need to clear the cache on the AutoEntry mobile app as shown below for this to update.

Android

Go to:

> Settings on your phone

> Apps

> AutoEntry

> Storage

> Clear Cache

iPhone

Go to:

> Settings in the AutoEntry app

> Clear Cached Images

Did this answer your question?