The user has a 'CREDIT BALANCE: 0' notice when on their company homepage.
Fixed Price subscription-holders.
Requiring credits to upload bank statements.
If you are seeing this message on your fixed price companies, it is referring to the balance you would require to upload/process bank statements. Fixed price subscriptions only include invoices, so you can still go ahead and upload those without any worry!
We are looking to have this banner updated soon for fixed price companies, so apologies in the meantime for any inconvenience or confusion caused!