Invoices/bills not showing in accounting package after re-integrating

Symptom

You have reconnected your company to your accounting package, and previously published invoices are not moving over to the software.

Applies To

• Purchase invoices.

• Sales invoices.

Cause

If you re-integrate with a different accounting package (if you have changed the accounting package you are using) or reconnected to a different file path (when using Sage 50 or QuickBooks Desktop), your previously published invoices/bills will not be carried over automatically.

An exception to this will be if you have exported all of your data outside of AutoEntry.

Resolution

For your previously published invoices/bills to show in your accounting package, you will need to:

1. Unarchive (unless the invoices are still in your inbox).

2. Unpublish the invoices.

3. Re-publish the invoices.

These invoices/bills will now be published to the new accounting package/filepath you have integrated with.