Symptom

You are seeing the below error message under the File Status column of your company's Activity feed.

File failed verification

Cause

This message indicates an issue with your file's format.

Resolution

To resolve this, please re-upload the file in one of AutoEntry's accepted formats, and the file will be processed.

AutoEntry will accept and process the following file types:

  • PDF

  • TIFF & TIF

  • JPEG

  • .doc & .docx (Word files)

  • .xlsx (Excel files)

Related Articles

  • For information on our accepted file types, please refer to this article.

Did this answer your question?