Symptom

You are seeing the below error message under File Status on your company's Activity feed.

File failed verification

Applies To

  • All users with upload permissions.

Cause

This message indicates an issue with your file's format.

Resolution

To resolve this, please re-upload the file in one of AutoEntry's accepted formats, and the file will be processed.

AutoEntry will accept and process the following file types:

  • PDF

  • TIFF & TIF

  • JPEG

  • .doc & .docx (Word files)

  • .xlsx (Excel files)

Additional Information

For information on .ZIP Files and Password Protected Files, please refer to this article.

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