Error: 'Value cannot be null. Parameter name: key'

Symptom

You are receiving the below error when trying to publish an invoice.

Value cannot be null. Parameter name: key

Applies To

• Purchase invoices.

• Sales invoices.

Cause

This error can be thrown due to an internal error within your integration.

Resolution

To clear this error from your invoice, please do the following:

1. Disconnect and reconnect your integration.

2. Republish the affected invoice(s).

3. Allow them 10-15 minutes to transfer over to your accounting package.

Please note: If the invoices do not publish after following these steps, please send the Support Team a message via live chat, or email support@autoentry.com for further guidance.