Symptom

You are seeing the below error on your Activity screen after uploading a file to AutoEntry.

File conversion error

Cause

This error will appear if there was an issue with the file you uploaded, such as having encryption or password accessibility set on it.

Resolution

To clear this error, you will need to check the file for any issues mentioned above, and reupload it to AutoEntry. Once it has been reuploaded, you will need to go back into the Activity screen, and click the blue Process Anyway button.

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