Objective
If you have a large number of uploaded files that you wish to download copies of, this article will explain how to do so.
Applies To
Purchase/Sales invoices
Bank Statements
Supplier Statements
Expense Reports
Procedure
The best way to have all your files downloaded is by contacting our Support team via webchat (the blue bubble icon on the bottom right corner of your screen). They can request a zip file containing PDF's of all your company's uploads to be created (or for a specific date range), and this will be forwarded to you via email once complete.
We ask that you allow around 10 working days to receive your files after requesting.
Additional Information
If you only have a few invoices you need to download, you can do this yourself by following the steps in this article.