Symptom

You are receiving the below error when trying to publish an invoice.

Problems while trying to create your transaction. Exception details: Invoice could not be published. Error Returned: The transaction is missing a valid account.

Applies To

  • Sage 50 US integrated companies.

Cause

This error message can appear on your invoices when, in Sage 50 US, your company is set to Cash basis. AutoEntry will only publish invoices to a company that it set to an Accrual basis.

Resolution

To clear this error, please do the following:

  1. Change your company's setting to an Accrual basis in Sage 50 US. More information on this can be found here.

  2. Republish the affected invoices in AutoEntry.

Did this answer your question?