Symptom
The user is seeing the below error message on their company's integration status.
The type initializer for 'OCRex.Integration.Desktop.Sage50.Client.SageDesktopClient' threw an exception.
Applies To
Sage 50 UK&I integrated companies.
Cause
This is an internal error code which would require you to do a manual restart of your Desktop Sync App, and a data re-sync of the company.
Resolution
To clear this error, please do the following:
Open your PC's Task Manager, select 'More details' if it is showing the minimised view, and click on the 'Processes' tab
Click on 'OCRex.Desktop.AutoEntry.Client' & 'AutoEntry.Service'
Select 'End Task' on both
Open the Sync App again and ensure you are able to view your company list
5. Re-sync your company data on AutoEntry.
Once done, check the Integration Status on your AutoEntry homepage again, and the error should be gone!