Symptom

You are receiving the below error message when attempting to create a contact on an invoice.

ErrorCode:2220, Message:Invalid Currency type, Element:Currency, Detail:Invalid or Unsupported currency type supplied. Supplied value:None

Applies To

  • QuickBooks Online integrated companies.

  • Add Contact function on invoices.

Cause

This error means that multicurrency is not enabled for the company on your QuickBooks Online account.

Resolution

To clear this error, please do the following:

  1. Enable multicurrency for the corresponding company on your QuickBooks Online account. If you need assistance with this, the steps can be found here.

  2. Disconnect and reconnect the company's QuickBooks Online integration on AutoEntry.

  3. Attempt to create the contact again.

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