Question

Why were line items not extracted from the receipt I uploaded?

Applies To

  • Users uploading shop/till receipts to the Purchases folder (such as the example pictured below) and looking to have line items extracted.

monochrome till receipt (all white) | Uninformed Comment

Answer

AutoEntry is unable to extract line items from standard shop/till receipts. We will only extract line items from invoices, or receipts printing in a format similar to an invoice.

If you need line items to be present on a shop/till receipt, you can add these manually by scrolling to the bottom of the single invoice view page, selecting 'Add Line Items' and filling in the details.

Additional Information

  • For more information on AutoEntry's Line Item extraction process, please see here.

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