The user is receiving the below error message when attempting to integrate with QuickBooks Online.
An unexpected error has occurred. Please try again shortly. Unauthorized status: 401
QuickBooks Online users when attempting to integrate a company in AutoEntry with the correlating company in QuickBooks Online.
To clear this error, please complete the following steps:
Open your company in QuickBooks Online.
Click Apps on the bottom left-hand corner.
Click My Apps and if AutoEntry appears, disconnect it.
Attempt to integrate the company again via AutoEntry.
For steps on how to integrate a company in AutoEntry with QuickBooks Online please see this article.