Objective
If you have been speaking with a member of our Support team and need a copy of the chat log, this article will provide the steps to save it to your PC!
Applies To
Users requesting Support via webchat.
Procedure
To save a copy of your livechat, please follow these steps:
Within the chat, please click on the Agent's name at the very top.
This will open the next screen, where you can click the download button to save a copy of the chat.
