Symptom

You are receiving this error message when trying to upload Company Contacts, VAT and Category codes to your AutoEntry company.

The file: xxxx.csv could not be uploaded. Header is not valid

Applies To

  • Non-integrated Companies

Cause

This is caused by a simple formatting error that is easily rectified!

Resolution

To resolve this, please do the following:

  1. Open the .csv or .xlsx file you wish to upload.

  2. Ensure that there headings on each column within the file titled 'CODE' and 'DESCRIPTION'.

  3. Upload the file to AutoEntry again.

Additional Information

  • A guide on how to upload Company Contacts, VAT and Category Codes can be found here.

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