Symptom
The below error is being displayed when trying to restart your AutoEntry Desktop Sync App.
Windows could not start the AutoEntry.DesktopSync.Service service on Local Computer.
Error 1053: The service did not respond to the start or control request in a timely fashion.

Applies To
Sage 50 users.
QuickBooks Desktop users.
Cause
This error occurs when the sync service is stalled.
Resolution
To clear this error, please do the following:
Open your PC's Task Manager, select More details if it is showing the minimised view, and click on the Processes tab.
Click on OCRex.Desktop.AutoEntry.Client & AutoEntry.Service.
Select End Task on both.
Open the Sync App again and ensure you are able to view your company list.
