You are seeing the below error message on your Desktop Sync App or your company's Integration Status.
Desktop Connection Error: The following error occurred connecting to your Accounts Package: Unable to connect to the Sage Data Service. Ensure this computer is switched on or connected to your network.
Sage 50 UK&I users.
This error is typically due to an issue connecting your company to your Sage Data Service.
To resolve this, please do the following: