Symptom

You are receiving the below error message after trying to publish an invoice.

You cannot create Other Payments or Other Receipts for a VAT reverse charge contact.

Applies To

  • Sage Business Cloud Accounting users.

Cause

This error is referring to the 'Publish To' dropdown you have marked with 'Other Payment' on this invoice. Sage will not allow you to mark an invoice as paid to that type of account if the supplier is a reverse VAT charge contact.

Resolution

To resolve this follow the steps below:

  1. Unpublish the invoice.

  2. Select a different account type from the 'Publish To' dropdown menu.

  3. Republish the invoice.

Additional Information

  • A full guide on marking invoices as paid on AutoEntry can be found here.

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