If you need to download copies of a large number of files from AutoEntry, please follow these steps:
Get in touch with our Support team via webchat or email to request copies of your files. Please include the following information in your request:
Folder(s) - please note folders can only be downloaded in their entirety
Date Range (Start and End MM/YY)
Our team will input the request on your behalf within 30 days.
After the download has been requested, you will be able to see a new Invoice Downloads tab on your Account Settings page.
Here you can see the companies, folders and date range requested for the download. The Status column will show Queued, In Progress, or Completed. The time taken for your download to complete will depend on the amount of files your request contains, so please bear this in mind!
When the download has completed, you will receive a confirmation email. It will contain a link which brings you back to the Invoice Downloads tab. From there, you can click Download under the respective column. Please be aware that this download link will expire after 7 days.
The file will automatically download to your PC, where you can click through to all requested PDFs, separated by folder.
If you only have a few invoices you need to download, you can do this without inputting a request to our team, and following the steps in this article.