Troubleshooting
Emma Carroll avatarAutoEntry Support Team avatarHannah avatar
7 authors45 articles
Invoices not Publishing to your Accounting Software?
Nominal Code Reverting to Previous Selection
Error: 'Invoice xxxx cannot be approved as tax rate (Tax / Net) does not match the rate on selected tax code(s).'
Error: 'Invoice lines invoice lines quantity, unit price must be supplied for all invoice lines.'
Error: 'The remote server returned an error: (400) Bad Request.'
Error: 'Invoice/Bill Already Exists in your Accounts Package'
Error in Activity: 'File Already Uploaded - Process Anyway'
Error: 'The operation has timed out.'
Error: 'Invoice date cannot be after due date.'
Error: 'One or more errors occurred.'
Error: 'Domestic Reverse Charge cannot be applied to invoices for contacts which do not have 'VAT Reverse Charge' enabled.'
Error: Line items (EU goods services) Please Select the EU Goods/Services on each item line.
Error: 'Upload Failed'
Error: 'Couldn't find TaxRate'
Error: 'Please Select a Non-Stock Item from Integration Screen, if there are no items in the dropdown please create a new item in your AccountsIQ Account'
Error: 'An unexpected error occurred'
Error: 'Attachment could not be posted. API Http error.'
Error: 'Line items (tax amount) You cannot add tax, your business is not registered for tax.'
Error: 'An unknown error has occurred. To protect your company data, Sage 50 will now shut down. Any unsaved data will be lost. ID: E97'
What does 'Credits could not be deducted' mean?
Error: 'Invalid Reference Id : Items element id not found'
Error: 'Invalid or missing Project Reference'
Error: 'The Foreign Currency on the account does not match the Foreign Currency on the transaction.'
Error: '1.line_items.description : This field is required.'
Error: 'Error occurred while checking for duplicate invoice.'
Error: 'Line items (ledger account) is invalid.'
Error: 'You have reached the limit of invoices you can approve.'
Error: 'Action restricted for Start in United Kingdom/Ireland.'
Error: 'Line items (currency tax amount) You cannot record VAT Amount if using a VAT Rate with a Zero %.'
Error: 'Feature Not Supported Error : We're sorry. This feature is not included in your QuickBooks Online Simple Start subscription.'
Error: 'Tax code is not correct, it should be a number but the code specified is 'T0''
Error: 'Xero API error calling GetInvoices'
Invoices not Auto-Publishing?
Error: 'Unable to cast object of type 'Intuit.Ipp.Data.AccountBasedExpenseLineDetail' to type 'Intuit.Ipp.Data.ItemBasedExpenseLineDetail'
Error: 'Object reference not set to an instance of an object.'
Error: 'Tax rate id is not allowed for tax address region.'
Error: 'Invoice (DOC ID xxx) has been published to your accounting software but attachment could not be uploaded; please manually attach document in accounting software'
Error: '1.Authorization : Your access token has expired. You can refresh the token or ask the user for a new grant.'
Error: 'Unsupported Feature: DueDateForSalesInvoice'
Error: 'Input string was not in a correct format.'
Error: 'Invoice xxxx was not approved, please check it has all codes assigned.'
Error: 'Failed to create contact'
Error: 'String too long.'
VAT Figures Rounding when Published to QuickBooks Online
Error: 'Line Item Net/Total does not match Invoice Net/Total'