When you're trying to restart your Desktop Sync App Service, you may notice the status getting stuck on Stopping rather than going from Stopped to Running.
This issue can occur if the Sync App connection times out as you're attempting to restart it.
To resolve this, follow the steps below:
Open your PC's Task Manager.
Click the Processes tab.
📌TIP: You may need to select More details first if it is showing the minimised view.
Select the following:
OCRex.Desktop.AutoEntry.Client
AutoEntry.Service
Select End Task on both.
Open the Sync App again and ensure you're able to view your company list.