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ERROR: 'Error! You cannot invite this user to your account'

You can see this error when trying to invite a user to your account in AutoEntry

Written by Hannah
Updated over 2 weeks ago

Description

The following error appears when you try to invite a user to your AutoEntry account.

'You cannot invite this user to your account'

This happens when the user already uses Sage for Accountants.

Autoentry doesn't allow you to add these users to a standalone account.


Resolution

To resolve this, you will need to invite the user with an email that is not already signed up via Sage for accountants.

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