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ERROR: 'Detail:Invalid or Unsupported currency type supplied'

Fix the 2220 error when publishing to QuickBooks.

Written by Rachel

When publishing an invoice to QuickBooks, the following error can appear:
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"ErrorCode:2220, Message:Invalid Currency type, Element:CurrencyRef, Detail:Invalid or Unsupported currency type supplied. Supplied value:None"

What this means

This error means that you are publishing an invoice to QuickBooks with a currency value of none.

Resolution

To fix this error:

  1. Navigate to the Company Settings page of AutoEntry.

  2. Check the currency matches your home currency in QuickBooks online.

  3. Re-sync the data.

  4. Republish the affected invoices.

If these steps are unsuccessful, try the following:

  1. Go to Integrate on AutoEntry.

  2. Disconnect your integration.

  3. Connect to your accounting software again.

  4. Allow 15-20 minutes for the data to resync, then try publishing the invoices again.

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