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Set up 2-step authentication

Set up 2-step authentication to secure your account in AutoEntry.

Written by AutoEntry Support Team
Updated over a week ago

2-step authentication adds an extra security step when you sign in. After you enter your email and password, you enter a verification code.

You can set up authentication using:

  • A mobile authenticator app

  • SMS verification

Before you start

  • This feature is available for AutoEntry login only

  • If you use Sign in with Sage, set up authentication in Sage ID

  • Xero-integrated accounts require 2-step authentication

2-step authentication can also appear as:

  • 2-factor authentication (2FA)

  • Multi-factor authentication (MFA)

  • Double authentication


Set up 2-step authentication

  1. Open AutoEntry and go to your user profile.

  2. Open the Security tab, then set up the security questions.

  3. Enter the password, then choose the questions and answers.

  4. Open the 2-factor verification tab, then select the authentication method.


Choose an authentication method

You can use one method only.

  • Mobile app (recommended)

  • SMS verification

If one method is active, turn it off before setting up the other.

Use a mobile authenticator app

Set up an authenticator app on your smartphone. Scan the QR code shown in AutoEntry using the app. Enter the verification code from the app to complete setup.

Use SMS verification

Set up SMS verification to receive a code by text message. Enter your phone number and use the code sent to your device.

  • SMS verification isn't available for free trial users

  • Purchase credits or use an authenticator app instead


Log in using 2-step authentication

After setup, enter a verification code each time you sign in. Use the code from your authenticator app, or use the SMS code.


Recovery code

If you can't access your authentication method

Select Enter Recovery Code during sign-in.

If you can access your account

Generate a new recovery code from your profile.

If you can't sign in

Contact us to reset access.

📎NOTE:

  • You need to have a personal login and device for authentication

  • Don't share credentials between users

  • Add more users instead of sharing access

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