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'0 credits' Notice on a Fixed Price Company
'0 credits' Notice on a Fixed Price Company

Why you may see an insufficient credits notice on your company despite it being on a fixed price subscription.

Oliver Cook avatar
Written by Oliver Cook
Updated over a week ago


The user has a 'CREDIT BALANCE: 0' notice when on their company homepage.

Applies To

  • Fixed Price subscription users. Please note that AutoEntry no longer offers Fixed Price subscriptions to new users; this article only applies to existing Fixed Price-holders.


Requiring credits to upload bank statements.


If you are seeing this message on your fixed price companies, it is referring to the balance you would require to upload/process bank statements. Fixed price subscriptions only include invoices, so you can still go ahead and upload those without any worry!

Additional Information

We are looking to have this banner updated soon for fixed price companies, so apologies in the meantime for any inconvenience or confusion caused!

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