You are attempting to restart your Desktop Sync App Service and notice the status is getting stuck on Stopping rather than going from Stopped to Running,
Sage 50 users.
QuickBooks Desktop users.
This issue can arise if the Sync App connection times out as you are attempting to restart it.
To resolve this, please do the following:
Open your PC's Task Manager, select More details if it is showing the minimised view, and click on the Processes tab.
Click on OCRex.Desktop.AutoEntry.Client & AutoEntry.Service.
Select End Task on both.
Open the Sync App again and ensure you are able to view your company list.