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ERROR: '0x80070643 - Fatal error during installation'

Resolve the 0x80070643 installation error for the AutoEntry Desktop Sync App.

Written by Gagan

When you install the AutoEntry Desktop Sync App, the following error below can appear.

'Resolve the 0x80070643 installation error for the AutoEntry Desktop Sync App.'

This is due to:

  • missing or damaged .NET Framework 4.8

  • antivirus or firewall software blocking the install

To resolve this, follow the steps below.

Check the system requirements

Check that your computer meets the system requirements for the Sync App.


Check .NET Framework

Make sure you have .NET Framework 4.8 or later installed. If you’re not sure, run the Microsoft repair tool:

  • Download the .NET Framework Repair Tool from microsoft.com

  • Run the tool and follow the prompts

If .NET Framework is missing or corrupted, this resolves it.


Temporarily disable antivirus or firewall

If you have antivirus or firewall software:

  • Temporarily disable it

  • Keep it disabled while installing the Sync App​

📎NOTE: If you’re not able to change these settings, contact your IT support.

Restart your computer

Restart your computer to apply any changes before reinstalling.


Reinstall the Sync App

  1. Right-click the installer file.

  2. Select Run as administrator.

  3. Complete the installation.

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