Summary

'Tax rate id is not allowed for tax address region.'

This error message can sometimes appear on your invoices if an incorrect VAT code is being allocated.

Resolution

To clear this error, you will need to do the following:

VAT Registered Companies:

  • Unpublish the invoice

  • Select a different VAT code from the dropdown menu that has the same value %

  • Publish the invoice again

Non-VAT Registered Companies:

  • Unpublish the invoice

  • Go to the Integrate page

  • Choose a 0% VAT code from both the Purchases VAT Code and Sales VAT Code dropdown menus

  • Save

  • Publish the invoice again

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