Symptom

You are attempting to change the start-up type of your Sync App. but the option to do so is greyed out or unavailable.

Applies To

  • Sage 50 users.

  • QuickBooks Desktop users.

Cause

This would be due to you not having admin access on the PC.

Resolution

A user who has an admin account on that PC would need to login and change the start-up type for you using the same steps here.

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