Everyone is keen on keeping their data or their clients' data protected, some may opt to putting passwords on their .pdfs or zipping their folders. Unfortunately these type of files cannot be extracted from when uploaded to AutoEntry.

When you are uploading, please ensure that the documents aren't contained within a folder of any type, and are not password protected so our OCR technology can extract the information from the document.

This includes documents uploaded via email.


Zip Files


It is not possible to upload Documents in .zip files to AutoEntry


RAR Files

It is not possible to upload Documents in .rar files to AutoEntry


Folders

It is not possible to upload Documents in File Folders to AutoEntry


Password Protected .PDFs

Password protected .pdfs will not process in AutoEntry, please ensure that the .pdf is not password protected prior to uploading to AutoEntry.


If you are looking for more information on what file types AutoEntry accepts, please click here.

Did this answer your question?