You are exporting Bank Statement data to SBCA via AutoEntry and are receiving one of the below error messages.

  • Sage checking export

  • Export failed


Typically this issue is caused by an expired token within your integration.


To clear the error, please do the following:

  1. Disconnect the company's integration (this does not remove any bank statement data).

  2. Connect the company to SBCA again and allow a few minutes for your data to sync.

  3. Attempt the bank statement export again.

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