Error code | Cause | Solution |
422-117-11 | We can't authorise your client because HMRC revoked the token or the client is no longer enrolled in MTD. | Reconnect your MTD authorisation and confirm that HMRC has enrolled your client. |
422-117-12 | HMRC returned a server error (500). | Wait a few minutes, then submit your Income Tax quarterly update again. |
422-117-14 | HMRC accepted your submission, but we can't return the tax calculation. | Your submission is successful. We're working with HMRC to restore the tax calculation view. |
422-117-42 | HMRC already holds a submission with either a later date or a submission made through another provider or channel. | Submit your Income Tax quarterly update again using the current date. |
422-117-43 or
422-117-46 | The obligation dates from HMRC aren't correct. | There's a known issue where the quarterly update dates HMRC holds don't match your standard or quarterly update period type.
You'll need to check your settings and submit again.
NOTE: HMRC isn't applying penalties for late updates this tax year while they fix this issue. |
422-117-49 | HMRC has a bug with the income source. | Wait a week from the date of the error, then submit your Income Tax quarterly update again. |