If you wish to completely delete your AutoEntry account, this involves several important steps, including cancelling subscriptions. This guide will walk you through the process to ensure your account is securely deleted.
Important Disclaimers before you start
Once your AutoEntry account is deleted, all data is permanently erased and neither you or AutoEntry can recover it. Proceed only if you are certain you no longer need this account. Ensure you've backed up or saved all data elsewhere before you start the deletion process.
If you no longer have login access to the email address associated with your AutoEntry account, contact support to manually process the account deletion through their backend system.
1 - Cancel Your Subscription
Before initiating the account deletion process, you must cancel any active subscriptions associated with your account.
2 - Disconnect any integrations
If you have an AutoEntry account that is integrated with other accounting software, make sure to disconnect its connection. This prevents lingering access issues after account deletion.
3 - Delete your associated companies
You must delete all companies under your AutoEntry account before the account itself can be closed.
4 - Submit a request for account deletion
After you complete the steps above and your account contains no companies or integrations, you can contact AutoEntry support to submit a request to delete your account.
📎NOTE: If you're not the billing administrator for the account, you will need to provide an official request on the company letterhead, signed by the company director.