When you upload a file to AutoEntry, you may see the error message below.

Normally this error is caused by you uploading a file that isn't one of the following formats (depending on the folder):

If you upload a file that is one of these formats, it's likely there's a restriction on your system preventing access to our servers.

We use Amazon Web Services for our data storage and management. Click the link below to test your connection:

https://s3.eu-west-1.amazonaws.com/

If that page fails to load, you need to contact your IT support to white label Amazon Web Services to allow access.