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Unable to view invoice PDF in Sage 50
Unable to view invoice PDF in Sage 50

How to fix the 'Share Image Link' error

Amy avatar
Written by Amy
Updated over a year ago

Symptom

You are receiving the below error message after attempting to view an invoice image via Sage 50 UK&I.

You must be logged in to AutoEntry to view this image as the image share settings for this company are set to private. Please contact an AutoEntry user to either request access to AutoEntry, or to change the "Share Link" settings.

Cause

This message will only appear if your Shared Links setting on AutoEntry is set to private.

Resolution

You can edit your Shared Links setting by doing the following:

  1. Navigate to your Company Settings on the AutoEntry site.

  2. You will find the Shared Links setting under Preferences.

  3. Select Public, and remember to click the green Save Changes button afterwards!

Additional Information

  • A full overview of the Company Settings available on AutoEntry can be found here.

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