When you create a new supplier or customer record in your accounting software, these should appear automatically within AutoEntry to apply to your invoices.
Sometimes they might not appear because the company data hasn't resynced on the AutoEntry site.
To resolve this, re-sync your data.
Allow 5-10 minutes for this to complete. Times can vary depending on the accounts package you integrate with, and this new account/code should then be available.
What if the resync doesn't work?
Disconnect, then reconnect your integration, and then try the re-sync again.
📌TIP: If you use the Desktop Sync app, you can use the following article: