It's possible to delete invoices or supplier statements once the status is ready and after the system processed it. You first need to move the document from the inbox to the Rejected folder. You can do the same with supplier statements.
📎NOTE: You can't delete or cancel a document while the upload or processing is in progress.
⚠CAUTION: Once you delete a document, you can't retrieve it. If you mistakenly delete an invoice/supplier statement, you must reupload it. There will be another charge for the reupload.
Step 1 - Reject the document
Once the file is ready, go to the Inbox
Click the box beside the relevant invoice/supplier statement.
Once selected, click Actions.
On the dropdown, click Reject.
The file then moves to the Rejected tab within the folder.
Step 2 - Delete the document
Click the Rejected tab. This is where you can delete the invoice.
Click the rubbish bin icon to delete it.
