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Error: 'Invalid permissions for data directory.'

How to resolve this error that there's been a desktop connection error when trying to connect AutoEntry to Sage 50 Accounts.

Oliver Cook avatar
Written by Oliver Cook
Updated over a month ago

When you try to integrate AutoEntry with Sage 50 Accounts (UKI), you may see the following error.

Connection to the company could not be established. Desktop Connection Error: The following error occurred connecting to your Accounts Package: Invalid permissions for data directory.

Error stating 'Connection to the company could not be established. Desktop Connection Error: The following error occurred connecting to your Accounts Package: Invalid permissions for data directory.'

This error means that the service does not have full read/write access to the company file specifed while integrating.

To resolve this, follow the steps in our Configure Permissions for Shared Folders article.

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