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What are AutoEntry credits?
What are AutoEntry credits?

An overview of AutoEntry's credit system

Oliver Cook avatar
Written by Oliver Cook
Updated today

Credits are AutoEntry's in product currency for uploading documents to AutoEntry. The amount of credits you use depends on the document type you upload.


AutoEntry's credit system

Invoices have the lowest charge, whereas bank statements cost more due to the higher volume of extraction required.

Credits usage in AutoEntry are charged as follows:

Purchase/Sales invoices

1 credit per invoice

Purchases/Sales invoices with line items

2 credits per invoice

Expenses

1 credit per invoice/receipt

Supplier statements

2 credits per statement

Bank and credit card statements

3 credits per page


How do I add more credits?

There are two ways in which you can add credits:

  • Add a subscription

  • Purchasing in bulk


How much is a credit subscription?

To find out more about our pricing, visit autoentry.com/pricing.


How long do credits last?

Credits expire 3 months after the date of purchase. This means they effectively roll over for a maximum of 3 months if unused. This applies to credits both added via a subscription or by bulk purchasing.

📎NOTE: If you cancel a subscription, the most recent credits purchased expire after 30 days, and any credits remaining from a previous month's renewals, keep their 90-day expiry as normal.


What if I use more than the credits in my monthly subscription?

Using credits above your monthly allowance is known as overage. As with most software providers, this usage is charged at a higher pence per credit compared to those provided in your regular monthly subscription.

Good advice is to contact your account manager as soon as possible if you feel you may exceed your monthly AutoEntry credits. All users are able to upgrade (or downgrade) their monthly subscription at any time to get the best value.

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