After you publish an invoice, you may see a warning icon on the invoice. When you click it for more information, it says the following:
Contact does not exist in Sage
This error occurs when a supplier account that was previously synced to AutoEntry, but is now deleted in Sage.
To resolve this error:
Unpublish the affected invoices in AutoEntry.
Re-sync the data between Sage and AutoEntry.
📎NOTE: In some cases, to successfully re-sync the supplier account list, it may be necessary to:
Disconnect and reconnect the company in AutoEntry
Then perform data sync
Once these steps are completed, the supplier account deleted in Sage will also be removed from AutoEntry.
Next steps
If the supplier account is still required, create a new supplier account in Sage, then re-sync the data to reflect the update in AutoEntry.